Managed IT support
Whether you have just started a business or you are planning to expand, operating an extensive network of devices is nothing short of complex. An unexpected disruption could put your entire business functioning to a sudden halt, distract your employees, and make you lose your customers. And the process of making everything return to normal is costly and time-consuming.
At High Tech, we are all about meeting your existing and evolving IT infrastructure needs –so you can ensure business continuity every step of the way and take end-user experience to the next level. We dive deep into your business structure and processes, identify vulnerabilities affecting your bottom line, and offer personalised solutions you need to power up your growth for today and tomorrow.
What We Offer
- Fully managed support for your entire IT infrastructure, including Apple Mac support.
- Hosted online backup & recovery
- Hosted anti-virus
- Proactive remote monitoring
- Hosted telephony
- Hosted email and file sharing
- Unlimited telephone, online and onsite support
- Network / Internet / Intranet / Extranet / LAN / WAN support
- Guaranteed response times
- Restoration/reinstallation of network operating systems, major applications
- Weekly maintenance tasks
- Server file optimisations
- Monthly maintenance tasks
- Management/administration
What You Get When You Obtain Our Managed IT Services
Personalised support when you need it
We do not offer generic, one-size-fits-all solutions. Everything will be tailored to your unique business processes and usage –and delivered whenever you need it.
Benefit from unending growth opportunities
With us, you will minimise network downtimes, maximise asset performance, improve network security, and give your processes the efficiency they deserve.
Flexible collaboration models you can count on
Experienced, know-it-all professionals at your disposal
You will be served by trained industry experts who stay up to date with emerging technologies and go all out to empower your digital transformation.
Catering to business of every size
Our solutions are based on SLAs and built on industry-standard ITIL practices. From server management, remote monitoring, and 24/7 IT helpdesk to disaster recovery and everything in between, we will be a go-to partner for all your IT needs.